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Where is my Ad?

Posted by Margret Chimbumu on 05/09/2019
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There are a few reasons why your ad might not be live:

  • Expired: agreement comes to the end of the period of validity
  • Removed: Ads are removed from our end if we believe it breaches one or more of our posting rules. An email with more information as to why this has happened will be sent to your registered email address.
  • Needs Edits: Ads are occasionally placed in edit mode from our end. We will send you an email advising you what needs to be tweaked. Once that’s done, the advert is good to go.
  • Processing: Ads can take some time to go through our systems. The exact amount of time depends on the ad and how busy Gumtree is at the time. You’ll receive an email to let you know when it’s officially gone live.
  • Haven’t received an email? Make sure to check both your inbox and spam folder.

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