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Communication

Please carefully read through the following tips before entering a deal with another user.

  • Don’t post any sensitive data in the public questions & answers since the messages there are visible for all users (e.g. bank data, addresses, contact information).
  • Please inquire all the necessary information about the item in advance through the public questions and only make an offer if you are sure about purchasing it.
  • Always make sure to receive a proof of authenticity when buying high-valued branded items. Should you see very cheaply offered branded items, then you can be sure that they are by no means a bargain but in fact counterfeit.

Payment, Collection & Shipment

  • We always recommend meeting up in person and to exchange the item for the money. During a personal hand over the buyer can directly check the state of the item and the seller will immediately receive the money
  • Please discuss the shipping method with each other in advance. We recommend to always choose an insured shipping method even if this involves higher shipping costs. You will be able to track the package via a tracking number and it is insured from possible damages in transit. If you are sending the package uninsured there is no guarantee that it can be found again in the case of a loss.
  • Never send money or a check via post and do not let others persuade you to do so! Please agree on a safe payment method with each other
  • Make sure that the place to pick up the item matches with the location where the item was listed.
Category: Marketplace

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Selling step by step

Selling an item is easy and free!

1) List an item

Upload beautiful photos of your item ( do this by clicking add property)

Add a title and a detailed description of your item and its condition

Select a category to increase the chances of your item being found by potential buyers

Activate Buy Now if you would like to sell at a fixed price

Set a realistic price

Please add any information about payment and shipping methods as well as other relevant info about the item to the description (e.g. size/dimensions). We also recommend taking advantage of the five free photo slots in order to show your item from all angles.

If you have more than one of the same item for sale, it’s advisable to create a separate listing with an individual photo for each and to mention in the description that these are separate items.

2) Answer questions & offers of potential buyers

Answer any public questions that may arise

Use the “counteroffer” button if you want to negotiate the price or want to answer a question in a private offer

Please keep in mind that payment and shipping methods should be discussed and agreed on before accepting a deal because they may influence the price (shipping costs, payment provider fees).

3) It’s sold!

After both of you have confirmed the deal:

In case you will meet: exchange the item for money at the same time

Share sensitive data like shipping address and payment info in the private chat

Pack your item properly

Ship the item with the method the buyer has paid for

General safety tips

Category: Marketplace

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